General information

Serena works with companies and high networth individuals who value quality solutions to the inevitable issues that arise when you perform at the highest level. If you work with passionate people seeking exceptional results under pressure, a balanced and focused mediator like Serena with her meticulous

attention to detail and her lateral thinking ensures that your conversations stay constructive.

With two decades of experience in the events industry managing high profile private and corporate events, Serena has an in-depth understanding of both the emotional and operational challenges that face many clients. Her ability to shift between these perspectives is invaluable in creating a responsive environment for business relationships of any project or enterprise.

The essential safeguard

Good planners have a back up. Outstanding planners have a back up for their back up. Serena is that ultimate safeguard. With the ability to cultivate trust in industries built on relationships, reputation and rigorous demands, she is highly skilled at identifying flash points of conflict between innovation and the bottom line. Accredited by the London School of Mediation and a Member of the Civil Mediation Council, she understands the value of dispute resolution to commercial success and helps you to navigate a clear pathway to effective settlement.

From gridlock to agreement…

Disputes can be emotional, stressful and draining but they happen because you care about the quality of what you do. By maintaining focus on preserving the integrity of those standards, Serena cuts through the multiple layers of complexity around an issue and enables you to find a solution that is consistent with your values whilst avoiding lengthy, costly and damaging alternatives.

When you bring Serena in, your dispute is transformed from gridlock to agreement and you can move forward confidently and constructively.